Cookie Policy

Data Protection Policies

We are committed to safeguarding the privacy of our website visitors; this policy sets out
how we will treat your personal information. Rest assured your information will not be
shared with third parties.
Our website uses cookies. We will ask you to consent to our use of cookies in accordance
with the terms of this policy when you first visit our website. / By using our website and
agreeing to this policy, you consent to our use of cookies in accordance with the terms of this
(1) Credit
This document was created using SEQ Legal.
(2) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) Information about your computer and about your visits to and use of this website
(including [your IP address, geographical location, browser type and version, operating
system, referral source, length of visit, page views and website navigation.
(b) Information relating to any transactions carried out between you and us on or in relation
to this website, including information relating to any purchases you make of our goods or
(c) Information that you provide to us for the purpose of registering with us
(d) Information that you provide to us for the purpose of subscribing to our website services,
email notifications and/or newsletters
(e) Any other information that you choose to send to us
Before you disclose to us the personal information of another person, you must obtain that
person’s consent to both the disclosure and the processing of that personal information in
accordance with the terms of this privacy policy.
(3) Cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is then sent back to
the server each time the browser requests a page from the server. This enables the web server
to identify and track the web browser.
We may use session” cookies and “persistent” cookies on the website. [Session cookies will
be deleted from your computer when you close your browser.] [Persistent cookies will remain
stored on your computer until deleted, or until they reach a specified expiry date.]
We will use the session cookies to: keep track of you activities whilst you navigate the
website; keep track of items in your shopping basket; prevent fraud and increase website
security. We will/may use the persistent cookies to: enable our website to recognise you
when you visit; keep track of your preferences in relation to your use of our website.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just
third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies
by clicking “Tools”, “Internet options”, “Privacy”, and selecting “Block All Cookies” using
the sliding selector. Blocking all cookies will, however, have a negative impact upon the
usability of many websites, including this one.
(4) Using your personal information
Personal information submitted to us via this website will be used for the purposes specified
in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a) Administer the website
(b) Improve your browsing experience by personalising the website
(c) Enable your use of the services available on the website
(d) Send you goods purchased via the website, and supply to you services purchased via the
(e) Send statements and invoices to you, and collect payments from you
(f) Send you general (non-marketing) commercial communications
(g) Send you email notifications which you have specifically requested
(h) Send you our newsletter
(j) Deal with enquiries and complaints made by or about you relating to the website
(k) Keep the website secure and prevent fraud
(l) Verify compliance with the terms and conditions governing the use of the website
We will not provide your personal information to any third parties for the purpose of direct
All our website financial transactions are handled through our payment services provider,
PayPal. You can review the PayPal privacy policy at We will share
information with PayPal only to the extent necessary for the purposes of processing payments
you make via our website, refunding such payments and dealing with complaints and queries
relating to such payments and refunds.
(5) Disclosures
We may disclose your personal information to any of our employees, officers, agents, insofar
as reasonably necessary for the purposes set out in this privacy policy.
We may disclose your personal information to any member of our group of companies (this
means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as
reasonably necessary for the purposes set out in this privacy policy.]
In addition, we may disclose your personal information:
(a) To the extent that we are required to do so by law;
(b) In connection with any ongoing or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights (including providing information
to others for the purposes of fraud prevention and reducing credit risk);
(d) To the purchaser (or prospective purchaser) of any business or asset that we are (or are
contemplating) selling to.
(e) To any person who we reasonably believe may apply to a court or other competent
authority for disclosure of that personal information where, in our reasonable opinion, such
court or authority would be reasonably likely to order disclosure of that personal information.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse
or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall-
protected) servers.
All electronic transactions entered into via the website will be protected by encryption
You acknowledge that the transmission of information over the internet is inherently
insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password [and other login details] confidential. We will
not ask you for your password (except when you log in to the website).
(7) Policy amendments
We may update this privacy policy from time to time by posting a new version on our
website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.
(8) Your rights
You may instruct us to provide you with any personal information we hold about you.
Provision of such information will be subject to:
(a) The payment of a fee (currently fixed at GBP 10); and
(b) The supply of appropriate evidence of your identity (for this purpose, we will usually
accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a
utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
(9) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies
or practices of third party websites.
(10) Updating information
Please let us know if the personal information which we hold about you needs to be corrected
or updated.
(11) Contact
If you have any questions about this privacy policy or our treatment of your personal
information, please write to us by email to
(13) Data controller
The data controller responsible in respect of the information collected on this website is
AshCosmetics LTD.